{"id":360,"date":"2023-12-27T14:34:17","date_gmt":"2023-12-27T14:34:17","guid":{"rendered":"https:\/\/fireconnect.cat\/politica-de-qualitat-seguretat\/"},"modified":"2026-04-27T09:11:06","modified_gmt":"2026-04-27T09:11:06","slug":"politica-de-qualitat-seguretat","status":"publish","type":"page","link":"https:\/\/fireconnect.cat\/ca\/politica-de-qualitat-seguretat\/","title":{"rendered":"Pol\u00edtica de SIG"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"360\" class=\"elementor elementor-360 elementor-204\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e78330c e-flex e-con-boxed e-con e-parent\" data-id=\"e78330c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c67c4a8 elementor-widget elementor-widget-heading\" data-id=\"c67c4a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">POL\u00cdTICA DE QUALITAT-SEGURETAT DE LA INFORMACI\u00d3 DE L'EMPRESA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-718a6bf elementor-widget elementor-widget-heading\" data-id=\"718a6bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00abPRESTAR EL MILLOR SERVEI PER A ACONSEGUIR LA SATISFACCI\u00d3 DELS NOSTRES CLIENTS\u00bb<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30714c7 elementor-widget elementor-widget-text-editor\" data-id=\"30714c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tRecepci\u00f3n y Control de Alarmas, S.L., \u00e9s una empresa de seguretat, que presta el servei Recepci\u00f3, Verificaci\u00f3 i Gesti\u00f3 de Senyals d&#8217;Alarma Rebudes d&#8217;Intrusi\u00f3 i Incendi.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-724d62d elementor-widget elementor-widget-text-editor\" data-id=\"724d62d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPer a aconseguir la satisfacci\u00f3 i el compliment de les expectatives dels nostres clients, aix\u00ed com garantir-los la seguretat sobre la informaci\u00f3 que tractem, assumim els seg\u00fcents compromisos:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85d75af elementor-widget elementor-widget-text-editor\" data-id=\"85d75af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Definici\u00f3 correcta i precisa dels procediments a seguir.<\/li><li>Definici\u00f3 correcta de les responsabilitats, funcions i relacions entre tota la plantilla.<\/li><li>An\u00e0lisi i correcci\u00f3 de les possibles desviacions detectades.<\/li><li>La realitzaci\u00f3 d&#8217;an\u00e0lisi de riscos que contemplen els processos, les persones i qualsevol altre actiu de la informaci\u00f3.<\/li><li>Assegurar el compliment de tots els requisits legals aplicables.<\/li><li>Assegurar la confidencialitat, integritat i disponibilitat de la Informaci\u00f3 en tot moment.<\/li><li>Informar les empreses instal\u00b7ladores sobre possibles canvis normatius, nous serveis i solucions.<\/li><li>Afavorir la conscienciaci\u00f3 i formaci\u00f3 en seguretat de la informaci\u00f3 als nostres treballadors i col\u00b7laboradors.<\/li><li>Considerar i valorar els requisits de totes les parts intervinents en el servei per a garantir la continu\u00eftat de l&#8217;empresa.<\/li><li>Disposar de mecanismes de Continu\u00eftat de Negoci i de Continu\u00eftat de la informaci\u00f3.<\/li><li>Millora cont\u00ednua, innovaci\u00f3 i cerca de noves tecnologies que contribu\u00efsquen a gestionar de forma apropiada la qualitat i seguretat de la informaci\u00f3 del nostre servei.<\/li><li>Protecci\u00f3 de la informaci\u00f3 facilitada pels nostres clients, com a condici\u00f3 indispensable per a previndre qualsevol risc.<\/li><li>Diferenciem entre la gesti\u00f3 del risc i la gesti\u00f3 d&#8217;oportunitats dins de les nostres l\u00ednies estrat\u00e8giques.<\/li><li>Incorporem nous factors tecnol\u00f2gics i culturals com a elements rellevants per a l&#8217;operaci\u00f3 efica\u00e7 de la confecci\u00f3 dels nostres processos.<\/li><li>Introduir la gesti\u00f3 del canvi com a requisit essencial per a adaptar-nos a les possibles crisis globals.<\/li><li>Assegurar un ambient de treball segur i lliure de conflictes.<\/li><li>Promoci\u00f3 de conducta \u00e8tica en tot l&#8217;entorn i envers totes les parts interessades.<\/li><li>Tenir en compte el factor hum\u00e0 i l&#8217;entorn de treball en qu\u00e8 ens trobem.<\/li><li>Alineaci\u00f3 de gesti\u00f3 de la qualitat amb objectius i estrat\u00e8gies amb una m\u00e9s \u00e0mplia responsabilitat ambiental i social (sostenibilitat i canvi clim\u00e0tic)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5473178 elementor-widget elementor-widget-text-editor\" data-id=\"5473178\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEls requisits que el Sistema de Gesti\u00f3 de Qualitat i Seguretat de la informaci\u00f3 estableix per a totes les \u00e0rees de l&#8217;empresa es recullen en els procediments i pol\u00edtiques en carpeta directori responsable SIG i en carpeta habilitada per al personal d&#8217;aquella documentaci\u00f3 d&#8217;inter\u00e9s general. Igual que la documentaci\u00f3 que d&#8217;ells es deriva i que formen un Sistema de Gesti\u00f3 Integrat en les normes de la Qualitat basat en la norma UNE-EN-ISO 9001\/2015, aix\u00ed com de Seguretat de la Informaci\u00f3 basat en la norma UNE-EN-ISO 27001\/2022, es trobar\u00e0 en carpeta directori responsable SIG.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dcf4a8 elementor-widget elementor-widget-text-editor\" data-id=\"4dcf4a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPer al compliment d&#8217;aquesta Pol\u00edtica, \u00e9s imprescindible la col\u00b7laboraci\u00f3 de tot el personal de l&#8217;empresa, que ha de con\u00e9ixer-la, entendre-la i aplicar-la per a la prestaci\u00f3 del servei als clients, mitjan\u00e7ant un constant esfor\u00e7 de millora cont\u00ednua.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fbff28 elementor-widget elementor-widget-text-editor\" data-id=\"5fbff28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tL&#8217;empresa posa a la disposici\u00f3 de totes les parts interessades aquesta Pol\u00edtica de Qualitat i Seguretat de la Informaci\u00f3 perqu\u00e8 en prengueu coneixement.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8713f8 elementor-widget elementor-widget-text-editor\" data-id=\"f8713f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAprovada per Direcci\u00f3 en data 09 de gener de 2026.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6ec946 elementor-widget elementor-widget-heading\" data-id=\"a6ec946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/fireconnect.cat\/wp-content\/uploads\/2026\/04\/POLITICA-V.3.pdf\">Ver Documento de Pol\u00edtica de Calidad y Seguridad de la Informaci\u00f3n<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE QUALITAT-SEGURETAT DE LA INFORMACI\u00d3 DE L&#8217;EMPRESA \u00abPRESTAR EL MILLOR SERVEI PER A ACONSEGUIR LA SATISFACCI\u00d3 DELS NOSTRES CLIENTS\u00bb Recepci\u00f3n y Control de Alarmas, S.L., \u00e9s una empresa de seguretat, que presta el servei Recepci\u00f3, Verificaci\u00f3 i Gesti\u00f3 de Senyals d&#8217;Alarma Rebudes d&#8217;Intrusi\u00f3 i Incendi.Per a aconseguir la satisfacci\u00f3 i el compliment de les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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